Metropolitan Market’s Response to COVID‑19
MARCH 13, 2020
To our valued customers,
As your neighborhood grocery store, we’re taking steps to the best of our ability to make sure that you and your family have access to what you need. The safety of our customers and team members is of the utmost importance to us. As we continue to monitor how the Coronavirus (COVID-19) is evolving, I want to share some of the steps we are taking to better ensure the safety and well-being of everyone in our stores.
- In addition to our detailed and regular cleaning procedures, we have increased the frequency of sanitation of all door handles, dining areas, and surfaces throughout the stores.
- We have temporarily paused the use of mugs and other reusable serving containers in our coffee shop; however, we promise that sustainability is still an important priority of ours.
- We have made wax paper sheets available and encourage customers to use them for picking up self-serve utensils in our hot bars, antipasti bars, soup bars, poke bars, and salad bars to help minimize contact.
- In addition to team members who normally handle food and wear gloves in accordance with safe food-handling practices, our front-end team members are now wearing gloves, for both their own protection and the safety of our customers.
As an additional cautionary measure, we have temporarily discontinued all sampling. This includes postponing or canceling in-store tastings and events with outside vendors on a temporary asis. Many of these partners are dear friends of ours, and we look forward to bringing them back to showcase them and their products at a later date.
COVID-19 is ever-evolving, both globally and within our community. We are closely monitoring all local public health notifications, as well as the Centers for Disease Control and Prevention (CDC) for updates.
Our customers and our community are at the center of everything we do. Thank you for your continued confidence in Metropolitan Market.
CEO, Metropolitan Market